report no central heating no hot water

Thank you for following the advice to try and get your boiler working again.

It looks like you've tried everything you can, and now you'll need to report a repair so we can get one of our operatives to attend.

You can report a repair to us at anytime, anywhere using My Account or contact us via Live Chat. Let us know when reporting that you’ve followed the advice and what you’ve tried to get it working, this helps us to assess what to do next to get the right person for the job.

If you don't have any heating and you're reporting this from September to April, give us a call 0300 456 2531 to report it so we can get one of our operatives out as soon as possible.