My home & tenancy

1. What is a mutual exchange and how do I register? (swapping your home)
2. Can I have a pet?
3. How can I contact you?
4. How to make a complaint and how we deal with complaints, comments and feedback
5. I have received a Notice to Quit, what does this mean?
6. What do I need to do when I've found someone to mutual exchange (swap) with?
7. I want to move out or give notice on someone's behalf / termination of tenancy
8. I want to complain about animals being kept at a property
9. Can I book a community centre?
10. How do I find my tenancy number?
11. How can I enquire about repairing, renting, or purchasing a garage?
12. How to get involved with Futures and our communities
13. My family member/partner has passed away, what happens with my home?
14. I've changed my mind and I don't want to move out, can I retract my notice?
15. My bins haven't been emptied or I need to order a new bin
16. Can I install CCTV equipment at my property?
17. Can I give permission for someone else to talk to you about my tenancy?
18. Someone I am living with is moving out, what do I need to do?
19. Why do I need home contents insurance?