My home & tenancy

1. My bins haven't been emptied or I need to order a new bin
2. Can I have a pet?
3. I want to move out or give notice on someone's behalf / termination of tenancy
4. What is My Account and How Do I Register?
5. Someone I am living with is moving out, what do I need to do?
6. How to Get Involved at Futures
7. What do I need to do when I've found someone to mutual exchange (swap) with?
8. How to make a complaint and how we deal with complaints, comments and feedback
9. What adaptations and alterations can be made to my home?
10. How do I find my tenancy number?
11. I would like to cancel a Beep Assist telecare / lifeline agreement package
12. I'd like information about Beep Assist lifeline / telecare options
13. I've changed my mind and I don't want to move out, can I retract my notice?
14. My family member/partner has passed away, what happens with my home?
15. What is a mutual exchange and how do I register? (swapping your home)
16. What can I do about the overgrowing trees or brambles in my or a neighbours garden?
17. How do I report fly tipping?