My home & tenancy
- What is a mutual exchange and how do I register? (swapping your home)
- How to make a complaint and how we deal with complaints, comments and feedback
- How can I contact you?
- I have received a Notice to Quit, what does this mean?
- What do I need to do when I've found someone to mutual exchange (swap) with?
- I want to move out or give notice on someone's behalf / termination of tenancy
- My family member/partner has passed away, what happens with my home?
- Can I book a community centre?
- How do I find my tenancy number?
- How long will it take for me to hear about my mutual exchange?
- Someone I am living with is moving out, what do I need to do?
- Can I install CCTV equipment at my property?
- Can I have a pet?
- I want to make a report about animals being kept at a property
- What adaptations and alterations can be made to my home?
- Do you offer any help with homelessness?
- Do you offer any help with moving house or provide home removal services?
- My bins haven't been emptied or I need to order a new bin