My home & tenancy

1. How to make a complaint and how we deal with complaints, comments and feedback
2. How can I contact you?
3. What is a mutual exchange and how do I register? (swapping your home)
4. How do I find my tenancy number?
5. Can I book a community centre?
6. Can I have a pet?
7. I want to move out or give notice on someone's behalf / termination of tenancy
8. I have received a Notice to Quit, what does this mean?
9. I want to make a report about animals being kept at a property
10. What do I need to do when I've found someone to mutual exchange (swap) with?
11. What is My Account and how do I register?
12. What adaptations and alterations can be made to my home?
13. My family member/partner has passed away, what happens with my home?
14. I've changed my mind and I don't want to move out, can I retract my notice?
15. How can I enquire about repairing, renting, or purchasing a garage?
16. How long will it take for me to hear about my mutual exchange?
17. Someone I am living with is moving out, what do I need to do?