My home & tenancy

1. I want to move out or give notice on someone's behalf / termination of tenancy
2. I've changed my mind and I don't want to move out, can I retract my notice?
3. I want to complain about animals being kept at a property
4. What do I need to do when I've found someone to mutual exchange (swap) with?
5. How long will it take for me to hear about my mutual exchange?
6. Can I book a community centre?
7. What is My Account and how do I register?
8. What adaptations and alterations can be made to my home?
9. How to make a complaint and how we deal with complaints, comments and feedback
10. Can I have a pet?
11. What is the guidance on keeping an XL bully dog?
12. How to get involved with Futures and our communities
13. What is a mutual exchange and how do I register? (swapping your home)
14. How can I contact you?
15. Can I work away from my home?
16. I have received a Notice to Quit, what does this mean?
17. How do I find my tenancy number?
18. My family member/partner has passed away, what happens with my home?
19. How do I report fly tipping?