My home & tenancy

1. How can I contact you?
2. How to make a complaint and how we deal with complaints, comments and feedback
3. Can I book a community centre?
4. What is a mutual exchange and how do I register? (swapping your home)
5. I have received a Notice to Quit, what does this mean?
6. My family member/partner has passed away, what happens with my home?
7. Can I have a pet?
8. Can I install CCTV equipment at my property?
9. I want to move out or give notice on someone's behalf / termination of tenancy
10. How do I find my tenancy number?
11. What do I need to do when I've found someone to mutual exchange (swap) with?
12. How can I enquire about repairing, renting, or purchasing a garage?
13. I've changed my mind and I don't want to move out, can I retract my notice?
14. How long will it take for me to hear about my mutual exchange?
15. How to get involved with Futures and our communities
16. My bins haven't been emptied or I need to order a new bin
17. Why do I need home contents insurance?
18. Can I work away from my home?
19. What is My Account and how do I register?