My home & tenancy
- Someone I am living with is moving out, what do I need to do?
- How do I find my tenancy number?
- What adaptations and alterations can be made to my home?
- I've changed my mind and I don't want to move out, can I retract my notice?
- My family member/partner has passed away, what happens with my home?
- I need to change my name
- I want to move out or give notice on someone's behalf to end the tenancy
- What is a mutual exchange and how do I register? (swapping your home)
- How to make a complaint and how we deal with complaints, comments and feedback
- Why do I need home contents insurance?
- I want someone to move in with me, what do I need to do?
- Can I install CCTV equipment at my property?
- My bins haven't been emptied or I need to order a new bin
- What do I need to do when I've found someone to mutual exchange (swap) with?
- What can I do about the overgrowing trees or brambles in my or a neighbours garden?
- How do I report fly tipping?
- I want to complain about animals being kept at a property
- I think my neighbour has abandoned their property
- Do I need permission to run a business from my home?
- Can I have a pet?