My home & tenancy

1. What is a mutual exchange and how do I register? (swapping your home)
2. Can I have a pet?
3. What do I need to do when I've found someone to mutual exchange (swap) with?
4. How to make a complaint and how we deal with complaints, comments and feedback
5. I want to move out or give notice on someone's behalf / termination of tenancy
6. What happens when a shared ownership customer passes away
7. How can I enquire about repairing, renting, or purchasing a garage?
8. How can I contact you?
9. Someone I am living with is moving out, what do I need to do?
10. How long will it take for me to hear about my mutual exchange?
11. My bins haven't been emptied or I need to order a new bin
12. Looking after your new lawn
13. Can I work away from my home?
14. What adaptations and alterations can be made to my home?
15. How to make a data protection complaint
16. Why do I need home contents insurance?
17. When will I get my bond back?