My home & tenancy

1. What do I need to do when I've found someone to mutual exchange (swap) with?
2. I have received a Notice to Quit, what does this mean?
3. How do I find my tenancy number?
4. Can I have a pet?
5. How can I contact you?
6. What is a mutual exchange and how do I register? (swapping your home)
7. How to make a complaint and how we deal with complaints, comments and feedback
8. What is My Account and how do I register?
9. My family member/partner has passed away, what happens with my home?
10. Can I install CCTV equipment at my property?
11. Can I book a community centre?
12. What adaptations and alterations can be made to my home?
13. Do you offer any help with homelessness?
14. How do I report fly tipping?
15. Can I give permission for someone else to talk to you about my tenancy?
16. I want to move out or give notice on someone's behalf / termination of tenancy
17. I want to complain about animals being kept at a property
18. Can I work away from my home?
19. How can I enquire about repairing, renting, or purchasing a garage?