My home & tenancy

1. How do I find my tenancy number?
2. How can I contact you?
3. What do I need to do when I've found someone to mutual exchange (swap) with?
4. What is a mutual exchange and how do I register? (swapping your home)
5. Can I book a community centre?
6. Can I have a pet?
7. How to make a complaint and how we deal with complaints, comments and feedback
8. I have received a Notice to Quit, what does this mean?
9. Can I install CCTV equipment at my property?
10. My family member/partner has passed away, what happens with my home?
11. What adaptations and alterations can be made to my home?
12. How to get involved with Futures and our communities
13. I want to move out or give notice on someone's behalf / termination of tenancy
14. What is the guidance on keeping an XL bully dog?
15. What is My Account and how do I register?
16. Rutland Mill fire safety information
17. I've changed my mind and I don't want to move out, can I retract my notice?
18. My bins haven't been emptied or I need to order a new bin
19. I want to complain about animals being kept at a property