I need to report a boiler repair

Thank you for following the advice to try and get your boiler working again.

It looks like you've tried everything you can, and now you'll need to report a repair so we can get one of our operatives to attend.

Give us a call on 0300 456 2531 to report your boiler repair or contact us via Live Chat. Let us know when reporting what error code is displayed and that you’ve followed the advice including what you’ve tried to get it working, this helps us to assess what to do next to get the right person for the job.

Related articles
  1. I've lost some of my electric power ( my sockets / lights / heaters aren't working )
  2. The electric / storage heaters are broken or aren't working properly
  3. My handle or button has broken on my toilet so I can't flush it
  4. My electric shower isn't working or something on it has broken
  5. My boiler isn't working and there's an error code or flashing light
  6. What can I do about blocked drain or gully outside?