Error code circulation fault

Error code E1-25 signals an issue with the circulation of the water within the heating system.

Sometimes this can happen if someone has carried out any works on your boiler recently or you’ve had to top the pressure up and it's not worked since.

Have a look under your boiler to make sure all the correct valves are turned on and in the correct position. The two valves we need to ensure are fully open are the boilers flow and return pipes, which are usually at the back on the far left and right as you look at them. The should be facing forward when open.

If the valves are in the correct position, there is nothing more to check. You’ll need to report a repair.