My hot tap isnt hot enough

My hot tap isn’t hot enough

If it’s just one tap, turn your tap down to about half the flow so there’s not as much water running through it and see if that runs a bit warmer. This will give the water more time to heat up inside your boiler, increasing the temperature of the water from the tap.

If it’s your bath tap that’s affected, and you have access to a thermometer, test whether the water is between 44-48 degrees Celsius (111-118 Fahrenheit). If it is a lot cooler than this and you’re unable to bathe in it, give us a call to report the repair.

If all your hot taps are running cold, click here.

How do I report a repair?

You can report a repair to us at anytime, anywhere using My Account or contact us via Live Chat. Let us know when reporting that you’ve followed the advice and what you’ve tried to get it working. This helps us to decide what to do next, and to make sure we send the right person for the job.

If you don’t have any hot water, give us a call on 0300 456 2531 to report it so we can get one of our plumbers out as soon as possible.