No water is coming out of one my taps

No water is coming out of one my taps

If there is only one tap affected, make sure the service valve is turned on for the tap, especially if someone has been working on the tap previously.

If the service valve is turned on, and only one tap is affected, you’ll need to report a repair to us.

If all your hot taps are affected and there's no flow or water coming out of them at all, then give us a call to report the repair.

You can report a repair to us at anytime, anywhere using My Account or contact us via Live Chat. Let us know when reporting that you’ve followed the advice and what you’ve tried to get it working. This helps us to decide what to do next, and to make sure we send the right person for the job.