Bathroom light not working

It’s a bathroom light (the cover will need to removing to get to the bulb)

Bathroom light covers can sometimes be a little tricky to remove and may need twisting to remove, and sometimes you’ll need to insert and twist a screwdriver in a slot on the side.

There are three main types of bathroom light covers we fit in our homes. If you are unable to safely remove the light cover, try asking a neighbour or relative that could help you. 

The only exception to this is if a new style LED light fitting has been installed, or if it's the compact (curled) fluorescent tube type. If either of these type of fittings are installed we will need to attend to carry out a repair.

How do I report a repair?

You can report a repair to us at anytime, anywhere using My Account or contact us via Live Chat. Let us know when reporting that you’ve followed the advice and what you’ve tried to get it working, this helps us to assess what to do next to get the right person for the job.