The street lights or lampposts arent working

The street lights/lampposts aren’t working

Some street lighting belongs to Futures, and some is your local council’s responsibility. If the lamppost has a number on the post itself or near the lightbulb, then you need to report this to the council. To find your local council click here. 

Lampposts that Futures are responsible for don’t have numbers or codes printed on them, so you can report these to us if they aren’t working. Make sure you let us know which street it’s on and the property number it is outside to help us find the right one.

How do I report a repair?

You can report a repair to us at anytime, anywhere using My Account or contact us via Live Chat. Let us know when reporting that you’ve followed the advice and what you’ve tried to get it working, this helps us to assess what to do next to get the right person for the job.