My socket or switch is broken or loose, or it's not working properly

Please note you should never attempt to undertake any electrical repairs yourself; this includes any alterations to electrical fixtures and fittings e.g., replacing a socket, switch, light fitting or altering any wiring.

Our self-help information is intended to help you get your power back on where there is an easy fix, diagnose an electrical issue, or isolate a potentially dangerous area.

If none of your sockets or light switches are working click here. 

Otherwise, please choose an option from below.