When is my repair appointment booked for?

Check your repair appointment anytime using the online repair checker for any live repair that you’ve already reported to us. 

I need to report a new repair

Before reporting the repair, try using the search bar to see if there’s any advice or self-help information you can follow to fix the problem yourself. To find what you are looking for try using key search terms or words such as ‘my sink is leaking’, ‘boiler error code’, ‘electric shower’.

Related articles
  1. The electric / storage heaters are broken or aren't working properly
  2. I've lost some of my electric power ( my sockets / lights / heaters aren't working )
  3. My handle or button has broken on my toilet so I can't flush it
  4. My electric shower isn't working or something on it has broken
  5. My boiler isn't working and there's an error code or flashing light
  6. What can I do about blocked drain or gully outside?