How do I access a food bank?

Food Banks provide an emergency food parcel in a crisis. This is a free service, but it’s often limited to 3-5 parcels a year. The aim is to assist short-term whilst your finances are sorted. Parcels include store cupboard ingredients such as pasta, cereal, tinned vegetables, UHT milk etc. Fresh food is also offered when available and most food banks also offer toiletries, cleaning products, baby products.

Many food banks are accessed through a referral from a supporting organisation, such as via our Money Advice Team, your GP, or social support worker.

If you would like to receive help from a food bank you can contact us on 0300 456 2531 and select the option for Money Advice or you can send an email to our team at  and include your name, address and phone number so we can get in touch with you.