How do I access a food bank?

Food Banks provide an emergency food parcel in a crisis. This is a free service, but it’s often limited to 3-5 parcels a year. The aim is to assist short-term whilst your finances are sorted. Parcels include store cupboard ingredients such as pasta, cereal, tinned vegetables, UHT milk etc. Fresh food is also offered when available and most food banks also offer toiletries, cleaning products, baby products.

Many food banks are accessed through a referral from a supporting organisation, such as via our Tenancy Support Team, your GP, or social support worker.

How do I contact the Tenancy Support Team?

You can contact the team via Live Chat, email, or by giving us a call and speaking to one of our trained Customer Service Advisors. Where you have no one else to help you, we can refer you into our Tenancy Support Team who can help you manage a successful tenancy including maximising your income, reducing debt and budgeting.