TOP TIP! Use specific key words in the search box above like 'leaking sink' rather than 'repair', or 'loud music' instead of 'antisocial behaviour'. This will make it easier to find the answers to your questions! You can click below to browse our most popular articles in each category, but remember this won’t show you the full list of everything on offer.
- How do I apply for a social rent Futures property?
- Do you have a transfer list if I want to move to another home?
- I want to move out or give notice on someone's behalf
- I've got no heating, no hot water or both aren't working
- My family member/partner has passed away, what happens with my home?
- What can I do about blocked drain or gully outside?
- My boiler isn't working and there's an error code or flashing light
- I want to make a payment for my rent or check my balance
- What is a mutual exchange and how do I register? (swapping your home)
- Can I have a pet?