TOP TIP! Use specific key words in the search box above like 'leaking sink' rather than 'repair', or 'loud music' instead of 'antisocial behaviour'. This will make it easier to find the answers to your questions! You can click below to browse our most popular articles in each category, but remember this won’t show you the full list of everything on offer.
Popular questions
- Can I get a rent refund?
- What is a mutual exchange and how do I register? (swapping your home)
- How do I apply for a social rent or affordable Futures property?
- The electric / storage heaters are broken or aren't working properly
- Do you have a transfer list if I want to move to another home?
- I want to buy my home under the right to buy or right to acquire scheme
- My boiler isn't working and there's an error code or flashing light
- I'm interested in Rent to Buy; how do I apply?
- Water is leaking into my electrics (through the ceiling or down a wall)
- How do I find my tenancy number?
