TOP TIP! Use specific key words in the search box above like 'leaking sink' rather than 'repair', or 'loud music' instead of 'antisocial behaviour'. This will make it easier to find the answers to your questions! You can click below to browse our most popular articles in each category, but remember this won’t show you the full list of everything on offer.
Popular questions
- The electric / storage heaters are broken or aren't working properly
- My handle or button has broken on my toilet so I can't flush it
- What is a mutual exchange and how do I register? (swapping your home)
- How can I contact you?
- Water is leaking into my electrics (through the ceiling or down a wall)
- I want to make a payment for my rent or check my balance
- How do I apply for a social rent or affordable Futures property?
- My boiler isn't working and there's an error code or flashing light
- What happens if I miss a rent payment?
- I want to buy my home under the right to buy or right to acquire scheme
